Acceptance of Terms
By accessing or using the website at arwaterdamagepros.pages.dev (the "Site") and requesting or receiving services from Arkansas Water Damage Pros ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to all of these terms, please do not use our Site or services. These terms apply to all visitors, users, customers, and others who access or use the Site or engage our water damage restoration services.
We may update these terms from time to time, and your continued use of the Site or our services after any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about our current terms.
Services Provided
Arkansas Water Damage Pros provides residential and commercial water damage restoration services, including but not limited to water extraction, structural drying, dehumidification, mold remediation, sewage cleanup, and related emergency response services. All services are performed based on the specific circumstances of each property damage event and in accordance with applicable industry standards.
Service availability may vary depending on location, weather conditions, demand, and other factors beyond our control. While we strive to respond to all service requests promptly, we do not guarantee specific response times. Emergency services are prioritized based on severity and safety considerations. The scope of work for each project will be outlined in a separate service agreement or estimate provided to you before work begins, to the extent practicable under emergency circumstances.
Phone Calls and Estimates
When you contact Arkansas Water Damage Pros by phone or through our Site, you consent to receive return telephone calls, text messages, or emails regarding your service inquiry. Standard message and data rates may apply to text communications based on your mobile carrier plan.
Initial estimates provided verbally, by phone, or through our Site are preliminary assessments based on information you provide and are subject to change upon physical inspection of the property. A formal written estimate will be provided after an on-site evaluation when circumstances permit. We reserve the right to decline service for any property or situation that presents safety hazards, falls outside our service capabilities, or for other business reasons at our sole discretion.
Independent Contractors
Arkansas Water Damage Pros may engage independent contractors, subcontractors, or third-party specialists to perform certain services or portions of work. All contractors working on your project are expected to maintain appropriate licenses, insurance, and qualifications for the work they perform. However, we do not directly employ all individuals who may perform services at your property, and we are not liable for the actions of independent contractors except to the extent required by applicable law.
You agree to allow reasonable access to your property for our employees and authorized contractors to perform agreed-upon services. You are responsible for securing or removing valuables, sensitive items, and pets from work areas before service begins.
Intellectual Property
All content on this Site, including text, graphics, logos, images, service descriptions, and the overall design and layout, is the property of Arkansas Water Damage Pros or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may view, download, and print pages from the Site for your personal, non-commercial reference only.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any Site content without our prior written consent. Any unauthorized use of Site content may violate intellectual property laws and these Terms of Service.
Limitation of Liability
To the fullest extent permitted by law, Arkansas Water Damage Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the Site or our services.
Our total liability for any claim arising from or related to our services, whether in contract, tort, or otherwise, shall not exceed the amount you actually paid us for the specific services giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
Disclaimers
The Site and all information, content, materials, and services available through it are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. Arkansas Water Damage Pros expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Site will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. No advice or information obtained from us or through the Site shall create any warranty not expressly stated herein. Results of our restoration services depend on numerous factors beyond our control, including the age and condition of your property, the duration of water exposure, and underlying structural conditions.
Governing Law
These Terms of Service and any disputes arising from or relating to your use of the Site or our services shall be governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within Arkansas for the resolution of any disputes.
Any claim or cause of action arising from these terms or your use of the Site must be filed within one year after such claim or cause of action arose, or it shall be forever barred regardless of any statute or law to the contrary.
Changes to These Terms
We reserve the right to modify or replace these Terms of Service at any time at our sole discretion. When we make material changes, we will update the effective date at the top of this page and may provide additional notice through the Site or by other means. Your continued use of the Site or services after any changes become effective constitutes your acceptance of the revised terms. If you do not agree to the new terms, you must stop using the Site and our services.
Contact Information
If you have any questions, concerns, or comments about these Terms of Service, please contact us. We welcome your feedback and will make reasonable efforts to address inquiries in a timely manner.
Arkansas Water Damage Pros operates the Site and provides services throughout Arkansas. For disputes that cannot be resolved informally, you agree to first attempt good-faith negotiations before pursuing formal legal action. These terms constitute the entire agreement between you and Arkansas Water Damage Pros regarding your use of the Site and services, superseding any prior agreements or understandings.